Reservation and deposit
We will only accept a reservation in writing. You will receive a confirmation of the booking where you will find the deposit conditions. If up to the specified date, which is given in the booking confirmation no payment has received, your reservation will be cancelled.
Check In
You can check in on your arrival date from 3.00pm. Should you plan a late arrival, please let us know.
Check Out
Please vacate your room by no later than 9.30am on your departure day.
Car Park
For the apartment ATLANTIS there is ONE parking lot available next to the house. For the apartments EYLSION and the AVALON there are TWO parking lots available next to the house.
Payment
You can either transfer the money for the room bill in advance or pay it in CASH at the Check In. Please note that we do not accept card payments.
Cancellation
General terms and conditions of the Austrian hotel industry apply. We recommend to take a travel insurance.
Guestcard
On your arrival day you will get a guestcard from our house, which is valid to get the VIP skipass on the ticket counters of the cable car as well as a discount for the tennis courts and the swimming pool.
Apartment equipment
The kitchenettes are equipped with a dishwasher, fridge with freezer, oven, hob, Bialetti coffee maker and filter coffee machine, coffee grinder, common kitchen utensils, glasses, plates, cups, cutlery, toaster, blender, kettle.
We provide dishwashing powder, bin bags, tea towels and a small selection of condiments.
Lines are provided. In the bath room there are hand and bath towels which can be changed on request once a week.
Additional information
If a partial or complete cleaning of the apartment is desired during the stay (eg. change of bed linen when changing guests, cleaning of the bath room, cleaning of the kitchen, etc.) a fee of EUR 111,00 will be charged per cleaning.